Frequently Asked Questions
Find answers to common questions about orders, returns, shipping, and more to help you get started with RemoteCrate.
How do I track my order?
We’ll keep you updated on your order via the email you provided. If you have any questions or need assistance, feel free to contact us at support@remotecrate.com.
What is your return policy?
If you receive a defective or damaged product, you are eligible for a full refund or replacement. To qualify:
You must report the issue within 3 days of delivery
Include clear photos or video of the defect
Send your request to support@remotecrate.com with your order number and product details
Once verified, we will process your refund or send a replacement as soon as possible.
For details on returns and refunds, please review our Return & Refund Policy.
Do you offer international shipping?
We offer worldwide shipping. Shipping times and availability may vary by location. For special requests or questions, feel free to contact us at support@remotecrate.com.
How can I get support?
Reach out via our chat support or contact us directly at support@remotecrate.com for assistance.
Need More Help?
Our support team is ready to assist you with any questions or concerns.
NEED HELP?
Get in Touch with RemoteCrate
Reach out to us via email, or WhatsApp for assistance with your remote workspace needs.
- Email: support@remotecrate.com
- Karachi, Pakistan