Privacy policy
At RemoteCrate, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.
📝 1. What We Collect
When you place an order or attempt to contact us, we collect:
Name
Billing and shipping address
Email address
Phone number
Payment method (processed securely via third-party gateways)
✅ 2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Communicate with you
Provide order confirmation and shipping updates
Screen for fraud
Improve our store’s design, functionality, and marketing
We may also use anonymized data to analyze customer trends and behavior.
🤝 3. Sharing Your Information
We do not sell or rent your personal data.
We only share your information with:
Trusted fulfillment partners to process your orders
Payment processors like Stripe or PayPal
Analytics tools (e.g., Google Analytics, Facebook Pixel) to improve our website
Each of these partners only receives the necessary data to perform their service.
🍪 4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
Remember your preferences
Analyze website traffic
Retarget ads (e.g., via Facebook or Google)
You can disable cookies via your browser settings, but some features of our website may not function properly.
✊ 5. Your Rights
Depending on your location (especially if you’re in the EU/EEA), you may have the right to:
Access the personal data we hold about you
Correct, update, or delete your information
Object to or restrict our use of your data
Request data portability
To exercise these rights, contact us at: support@remotecrate.com
📂 6. Data Retention
We keep your order and account information for our records unless and until you ask us to delete it. This helps us comply with legal, tax, and fraud prevention obligations.
🔗 7. Third-Party Links
Our website may contain links to third-party websites (e.g., tools or suppliers). We are not responsible for the privacy practices of other sites.
🔐 8. Security
We take reasonable precautions to protect your personal data from unauthorized access, misuse, or loss. Your payment info is never stored on our servers and is handled by trusted gateways.
📅 9. Policy Updates
We may update this policy from time to time to reflect changes to our practices or for legal/regulatory reasons. The latest version will always be posted on this page.
📧 10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 support@remotecrate.com
Last Updated: June 2025